What information does The Cloud Nine Agency collect?
We collect information from people who complete online forms or send us emails to subscribe to our email newsletter. This information is collected for business purposes. We keep records of information that you have provided which may identify you, such as your name, address and contact details which you enter in a form on our website; information that you have provided in the form of feedback or email; and your permission to use your personal information for marketing purposes. It is not compulsory for you to provide us with your personal information which we may have requested from you for us to perform a service for you, however, without the specified information, we may not be able to fulfill your request or provide you with the service you need.
How does The Cloud Nine Agency use the information collected?
Authorized Cloud Nine Agency Staff who will use it to fulfill requests, orders, and provide news updates as per the subscription request for the email newsletter may access all information disclosed and collected. If you have given us permission to do so, we may contact you occasionally to advise of changes or updates to our website and/or to advise of special offers and news updates.
Security of Information
Any information held by The Cloud Nine Agency is held secure in a manner designed to protect information from internal and external access by anyone other than specifically authorized Cloud Nine Agency staff. We endeavor to ensure your information is true and correct at all times, and will update your details to reflect correct data if changes are needed.
We process data for a number of clients and have very rigorous security measures in place to protect any personal data that is stored with us, Due to the inherent risks of the internet however, we cannot guarantee the protection of your personal information and we cannot be held responsible for any harm that maybe suffered due to a breach of security.
Cookies are text files on web browsers that store user information. They can be used to store passwords, information about users’ shopping habits, to personalise the browsing experience to show more relevant content and for tracking browsing habits. Whenever you click on a link that we are tracking, open an email we deliver or visit a site that we are hosting then a cookie is stored on your computer. The cookie contains no personal information whatsoever and simply provides us with information on the user activity relating to a particular client marketing campaign. This allows our clients to make more informed choices when sending marketing information in the future which should provide you with more relevant and targeted marketing.
If you are concerned about cookies and would prefer not to receive them, you can delete them or disable them in your email client or browser setting.
Changes to The Cloud Nine Agency Privacy Statement
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to ‘opt out’(1) of these uses. If you are concerned about how your information is used, you should check back at our website periodically or contact us at the contact points at the base of this statement.
Correspondence should be emailed to email@example.com. We will try our best to answer any queries as quickly as possible.